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Who is 'Clean Planet'?
Clean Planet is 100% New Zealand owned and was set up in 2008 by a passionate bunch of Kiwis who recognised the need for healthier, greener business cleaning solutions. They established an ethical commercial cleaning service that was kinder to both people’s health and the health of the planet.
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How is Clean Planet different from other cleaning companies?
1. Clean Planet was the first Commercial Cleaning company in New Zealand to cease using harsh chemicals in clients' premises. 2. Clean Planet is the only Cleaning company in New Zealand manufacturing our own uniquely formulated cleaning products 3. Clean Planet is only Cleaning company in New Zealand approved as an Asthma & Respiratory Foundation 'Sensitive Choice' partner.
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How is Clean Planet healthier?
Clean Planet is the only Asthma & Respiratory Foundation of NZ's 'Sensitive Choice' approved cleaners. We formulated and manufacture our range of health-focused, environmentally kinder products locally. Our products do not contain chemical culprits such as bleaches, disinfectants, chloride based cleaners, EDTA, dyes and phosphates, and we significantly limit the use of Volatile Organic Compounds [VOC’s]. We’ve also fine-tuned all our cleaning processes to improve indoor air quality and create a healthier home or work environment.
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What is the 'Sensitive Choice' programme?
Sensitive Choice is a community service focused programme set up by the Asthma & Respiratory Foundation of NZ for all who want to breathe purer, cleaner, fresher air and reduce allergic reactions. While the Sensitive Choice approved products and services do not claim to offer cures or treatment for conditions, we conscientiously work to help cleanse and purify the personal environments in which we all live and breathe. See Sensitive Choice website for more information: http://www.sensitivechoice.com/about-us/sensitive-choice-in-new-zealand/
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Is Clean Planet 'green'?
Clean Planet products are certified by Environmental Choice, New Zealand's leading certification agency of products that are better for our planet. Environmental Choice recognizes the genuine moves made by manufacturers to reduce the environmental impacts of their products, and provides a credible and independent guide for consumers who want to purchase products that are better for the environment. Clean Planet is also part of the Sustainable Business Network, a membership-based social enterprise that helps business succeed through sustainability. Their vision: to make New Zealand a model sustainable nation.
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What security checks do our cleaners have?
All franchisees and their staff are required to undergo police security checks. You can be assured our cleaners have been thoroughly vetted. They must wear uniforms while on the job, meaning our staff can be identified as being involved in the cleaning of your site. They wear photo ID badges, maintaining a secure environment and allowing you to identify our staff. Establishing a safe workplace or home environment is a fundamental requirement, and Clean Planet’s policies enhance security and safety.
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Are Clean Planet cleaners employees or Franchisees?
Clean Planet's cleaners are franchised owner-operators, meaning they have paid for the right to represent Clean Planet and have a vested interest in maintaining excellent customer relationships - they have 'skin in the game'. While other cleaning companies can have employee turnover of 100% or more per year, Clean Planet franchisees remain with the compnay on average for 4 years or more, so you can be confident you are being looked after by experienced industry professionals.
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Are Clean Planet cleaners insured?
Yes. All Clean Planet cleaners must subscribe to the comprehensive Clean Planet insurance group plan, giving $20m+ in cover.
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What do I need to do if I need to change my cleaning schedule?
Please contact Clean Planet; phone 0800 274 355 or see 'Contact' details on website.
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What training do Clean Planet cleaners get?
Clean Planet cleaners get full theory and proactical in-house training to NZQA standard. They then get put alongside an existing cleaning team in a 'buddy' training system before being able to clean by themselves. Results are regularly monitored via spot checks, and customer feedback.
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How do I ensure service levels are maintained?
Give Clean Planet and your cleaners feedback! Tell us what you like, or what could be improved. Either contact your cleaners directly, contact Clean Planet on 0800 274 355, or see 'Contact' details on website.